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Basic Troubleshooting Steps

There are some basic troubleshooting steps that you, as an electronic repairer, should pass throw to success any power supply repair or any other type of electronics devices.

Define

The first basic troubleshooting step is to look at the symptom carefully and determine what circuits could be causing the failure. Use your senses Sight, Smell, Touch and Hearing . troubleshooting-steps.jpgLook for burned parts and check for possible overheated components.
Capacitors will sometimes leak dielectric material and give off a distinct odor. Frequency of power supplies will change with the load, or listen for relay closing etc. Observation of the front Power LED may give some clues.

Localize

After carefully checking the symptom and determining the circuits to be checked and after giving a thorough examination using your senses the first check should always be the DC Supply Voltages to those circuits under test. Always confirm the supplies are not only the proper level but be sure they are noise free. If the supplies are missing check the resistance for possible short circuits.

Isolate

To further isolate the failure, check for the proper waveforms with the Oscilloscope to make a final determination of the failure. Look for correct Amplitude Phasing and Timing of the signals also check for the proper Duty Cycle of the signals. Sometimes “glitches” or “road bumps” will be an indication of an imminent failure.

Correct

The final basic troubleshooting step is to correct the problem. Be careful of ESD and make sure to check the DC Supplies for proper levels. Make all necessary adjustments and lastly always perform a Safety AC Leakage Test before returning the product back to the Customer.

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